Privacy Policy

Last updated: June 2025

1. Information We Collect

We collect information you provide when creating an account (name, email, phone number), information you provide when creating a store or listing products, and usage data such as pages visited and products viewed.

2. How We Use Your Information

We use your information to provide and improve the Platform, to verify seller identities, to display your store and product listings to buyers, and to communicate with you about your account. We do not sell your personal information to third parties.

3. WhatsApp Communications

When you use the "Contact Seller on WhatsApp" feature, you are leaving the Ala Kaam platform and communicating directly with a seller. Ala Kaam is not responsible for communications that occur via WhatsApp.

4. Data Storage

Your data is stored securely using Google Firebase, which is hosted on Google Cloud infrastructure. We implement industry-standard security measures to protect your information.

5. Cookies

Ala Kaam uses essential cookies to maintain your login session. We do not use tracking cookies or sell your browsing data to advertisers.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. You can update your account information from your dashboard settings. To request deletion of your account and data, please contact us at hello@alakaam.com.

7. Children's Privacy

Ala Kaam is not intended for users under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or a notice on the Platform.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at hello@alakaam.com.