Copyright & Intellectual Property Policy

Last updated: July 2026

This Copyright & Intellectual Property Policy explains how Ala Kaam handles reports of alleged infringement, and applies alongside our Terms of Service, Seller Agreement, and Prohibited Items Policy.

1. Introduction

Ala Kaam respects the intellectual property rights of others and expects all Users, Sellers, Buyers, and visitors to do the same.

This Copyright & Intellectual Property Policy ("Policy") explains how Ala Kaam handles reports of alleged intellectual property infringement and the responsibilities of Users regarding intellectual property.

This Policy forms part of our Terms of Service, Seller Agreement, Acceptable Use Policy, and Prohibited Items Policy.

By using Ala Kaam, you agree to comply with this Policy.

2. Intellectual Property

Intellectual property includes, without limitation:

  • Copyrights
  • Trademarks
  • Trade names
  • Logos
  • Brand names
  • Patents
  • Industrial designs
  • Design rights
  • Trade dress
  • Trade secrets
  • Product photographs
  • Artwork
  • Product packaging
  • Software
  • Written descriptions
  • Videos
  • Music
  • Creative works

3. Seller Responsibilities

Every Seller represents and warrants that:

  • They own the intellectual property rights in their Listings; or
  • They have all necessary licenses, permissions, or legal authority to use and sell the products and content they upload.

Sellers are solely responsible for ensuring that their Listings do not infringe the rights of others.

4. Prohibited Conduct

Users may not upload, publish, sell, distribute, or otherwise make available content that infringes another person's intellectual property rights. This includes:

  • Counterfeit products
  • Fake branded goods
  • Unauthorized logos
  • Copied photographs
  • Copied product descriptions where doing so infringes rights
  • Unauthorized artwork
  • Pirated software
  • Bootleg media
  • Trademark infringement
  • Copyright infringement

5. Reporting Infringement

If you believe that content on Ala Kaam infringes your intellectual property rights, you may submit a notice to Ala Kaam.

Your notice should include, where applicable:

  • Your full name
  • Company name (if applicable)
  • Contact information
  • A description of the intellectual property claimed to be infringed
  • The URL or identification of the allegedly infringing Listing or content
  • A description of why you believe the content infringes your rights
  • A statement that the information provided is accurate to the best of your knowledge
  • A statement that you are the rights owner or are authorized to act on the rights owner's behalf

Providing complete information helps us review your report more efficiently.

6. Review Process

Upon receiving a report, Ala Kaam may, in its sole discretion:

  • Review the complaint;
  • Request additional information;
  • Contact the reporting party;
  • Contact the Seller;
  • Temporarily disable access to the Listing;
  • Remove the Listing;
  • Reject the complaint if it appears unsupported;
  • Take other actions permitted by our policies or applicable law.

Submission of a complaint does not guarantee removal of content.

7. Seller Response

Where appropriate, Ala Kaam may allow the affected Seller to respond to a complaint and provide information supporting their right to use the disputed content or product.

Failure to respond may result in removal of the Listing or other enforcement action.

8. Repeat Infringers

Ala Kaam reserves the right to suspend or terminate the accounts of Users or Sellers who repeatedly infringe the intellectual property rights of others.

Whether a User is considered a repeat infringer will be determined by Ala Kaam in its reasonable discretion based on factors such as the number, seriousness, and credibility of infringement reports.

9. False or Misleading Reports

Submitting knowingly false, misleading, or fraudulent intellectual property complaints is prohibited.

Ala Kaam may reject such complaints and may take action against Users who repeatedly abuse the reporting process.

10. Counterfeit Products

Counterfeit goods are strictly prohibited.

If Ala Kaam reasonably believes a product is counterfeit, it may:

  • Remove the Listing;
  • Suspend the Seller;
  • Permanently terminate the Seller account;
  • Preserve relevant information where appropriate;
  • Cooperate with law enforcement or other authorities where required by law.

11. Ala Kaam's Role

Ala Kaam is an online marketplace platform.

Except where Ala Kaam is itself the rights holder, Ala Kaam generally does not determine ownership of intellectual property rights or adjudicate disputes between private parties.

Ala Kaam may act on complaints in accordance with this Policy but does not guarantee any particular outcome.

12. License Granted to Ala Kaam

By uploading content to Ala Kaam, Users grant Ala Kaam the license described in the Seller Agreement and Terms of Service to display, reproduce, and use such content solely for operating, improving, promoting, and providing the Platform.

This license does not transfer ownership of the User's intellectual property.

13. Reservation of Rights

Ala Kaam reserves the right to:

  • Remove any content;
  • Restrict access to Listings;
  • Suspend or terminate accounts;
  • Request supporting documentation;
  • Decline to publish Listings;
  • Cooperate with legal authorities where required by law.

These rights may be exercised even if a complaint is disputed, where Ala Kaam believes action is appropriate to protect the Platform or its Users.

14. Changes to this Policy

Ala Kaam may modify this Policy at any time. The updated version becomes effective upon publication unless otherwise stated. Continued use of the Platform constitutes acceptance of the revised Policy.

15. Governing Law

This Policy shall be governed by the laws of the Islamic Republic of Pakistan. Any disputes relating to this Policy shall be subject to the exclusive jurisdiction of the courts located in Lahore, Punjab, Pakistan.

16. Contact for Intellectual Property Matters

Intellectual property complaints and questions may be directed to:

Email: hello@alakaam.com

Website: https://www.alakaam.com

17. User Acknowledgement

By using Ala Kaam, you acknowledge that:

  • You have read this Copyright & Intellectual Property Policy.
  • You agree to respect the intellectual property rights of others.
  • You understand that Ala Kaam may remove content or take other action where it believes doing so is appropriate under this Policy and applicable law.
  • You remain solely responsible for ensuring that your Listings and content do not infringe the rights of any third party.

This document is provided for informational and contractual purposes and does not constitute legal advice. Ala Kaam recommends users consult independent legal counsel for any legal questions.